The Influence of Risks on the Cost Overrun of ICT Network Projects

Hamad Khalifa Suwaidan Al Nauimi

Programme: PhD Project Management

Year of Graduation: 2019

Supervisor: Prof. Halim Boussabaine

 

The Influence of Risks on the Cost Overrun of ICT Network Projects

 

The focus of this research was the identification of risk factors for the implementation of ICT networks in the UAE and development of a conceptual framework that would help to implement ICT networks in spite of these risk factors. The aim was ‘To study those factors which influence the adoption and implementation of ICT networks in the UAE and lead to cost over-runs’. After conducting a thorough literature review, a quantitative analysis was carried out by conducting a survey of 209 professionals who were related to the field of information technology or communication and were associated with ICT projects in different capacities.

The main risk factors that were identified were Planning and Development, People and Management, Operations, Technology and Hardware. Furthermore, under each of these risk factors, additional factors were identified which became a part of the framework. The researcher also identified the various cost over-run factors that could hamper the ICT adoption process. Characteristics of ICT project implementation, which include barriers, benefits and risks from multiple points of view, were identified during the course of research. Within the literature review and data analysis, a number of barriers which make it difficult for implementation of ICT components in public organizations were identified; this included governmental and organisational policies.

One of the novel contributions made by this research is that risk management and its factors, and cost over-runs and its factors, have not been studied in the adoption and implementation stage of ICT network projects previously. This research has expanded the existing literature by documenting and clustering ICT network project risks into themes and clusters and has developed a scale for measuring such risks. Further, the research has advanced ICT network projects by identifying the most likely risks that will contribute to over-run of these projects within the UAE context. The results from this study will help to develop a conceptual framework that will assist in the strategic management of risk and cost over-run in ICT network projects.

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